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Welcome to I Go Online! These Terms of Service (“Terms”) govern your use of our website, products, and services. By accessing or using our website (https://punctally.com/), you agree to comply with and be bound by these Terms. Please read them carefully.
1. Acceptance of Terms
By using our website, placing orders, or otherwise interacting with our services, you agree to these Terms, as well as any additional guidelines, rules, or policies referenced herein or that may be posted on our site from time to time. If you do not agree with these Terms, please refrain from using our website.
2. Eligibility
You must be at least 18 years of age or the legal age of majority in your jurisdiction to use our website and make purchases. By using our website, you represent and warrant that you are at least 18 years of age.
3. Products and Services
I Go Online specializes in providing pet supplies. We strive to ensure that all information about our products, including prices and availability, is accurate and up to date. However, we cannot guarantee that product descriptions, images, pricing, or other content on the website are always free from errors or omissions. We reserve the right to modify or discontinue products or services at any time, without notice.
4. Orders and Payments
When you place an order through our website, you agree to provide accurate and complete information, including payment information. All orders are subject to acceptance and availability. We may, at our sole discretion, refuse or cancel any order for reasons including but not limited to: product availability, errors in product pricing or description, or suspected fraud.
Payments are processed securely through our third-party payment providers. By placing an order, you authorize the payment processor to charge your payment method.
5. Shipping and Delivery
We offer shipping to various locations. Shipping costs and delivery times will vary depending on your location, the method selected, and the product(s) ordered. While we make every effort to ensure timely delivery, we are not responsible for delays caused by circumstances beyond our control, including weather, customs, or other shipping issues.
6. Returns and Refunds
Our return policy is detailed on our website. In general, we accept returns of unused and undamaged products within a specified time frame after purchase. Please refer to our Returns Policy for specific instructions on how to return items and request a refund or exchange.
7. Account Security
If you create an account on our website, you are responsible for maintaining the confidentiality of your account credentials, including your username and password. You agree to notify us immediately if you believe your account has been compromised. You are also responsible for all activities that occur under your account, whether or not you have authorized them.
8. Intellectual Property
All content on our website, including text, images, logos, graphics, and trademarks, is the property of I Go Online or our partners and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any of this content without our express written consent.
9. User Conduct
You agree to use our website and services in accordance with all applicable laws and regulations. You may not use our website to:
- Engage in any fraudulent or unlawful activities.
- Attempt to gain unauthorized access to our systems or interfere with the operation of our website.
- Post or transmit any harmful, offensive, or inappropriate content.
- Violate the rights of others, including privacy and intellectual property rights.
We reserve the right to suspend or terminate your account if you engage in any prohibited conduct.
10. Privacy
Your privacy is important to us. Please refer to our Privacy Policy, which explains how we collect, use, and protect your personal information.
11. Limitation of Liability
To the fullest extent permitted by law, I Go Online and its affiliates, employees, or agents are not liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, or data, arising out of or in connection with your use of our website or products.
12. Indemnification
You agree to indemnify and hold harmless I Go Online, its affiliates, officers, directors, employees, and agents from any claims, losses, liabilities, or expenses (including legal fees) arising out of your use of the website, violation of these Terms, or infringement of any third-party rights.
13. Governing Law
These Terms and your use of our website are governed by the laws of the state of Texas, USA, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in Texas for any disputes arising out of or in connection with these Terms.
14. Changes to These Terms
We reserve the right to modify or update these Terms at any time. Any changes will be posted on this page with the updated effective date. Your continued use of the website after such changes constitutes your acceptance of the revised Terms.
15. Contact Us
If you have any questions or concerns about these Terms, please contact us at:
- Email: [email protected]
- Phone: +1 707 289 2399
Thank you for choosing I Go Online. We appreciate your business and look forward to serving your pet supply needs!